Terms & Conditions

Last Updated: 15-09-2025

Welcome to Hoor Exclusive (“we,” “our,” “us”). By accessing or shopping on our website www.hoorexclusive.com, you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. General Use

• — By using this website, you confirm that you are at least 18 years old or accessing under the supervision of a parent/guardian.
• — We reserve the right to update or modify these Terms & Conditions anytime without prior notice.

2. Products & Descriptions

• — We make every effort to ensure product images, descriptions, and pricing are accurate.
• — Colors may appear slightly different due to lighting or screen resolution.
• — Availability of products is subject to change without notice.

3. Orders & Payments

• — By placing an order, you agree to provide accurate and complete information.
• — All prices are listed in PKR and include/exclude applicable taxes (as specified).
• — We accept payments via credit/debit card, bank transfer, COD, and other available methods.
• — Orders may be canceled by us if payment is not received or fraudulent activity is suspected.

4. Shipping & Delivery

• — Shipping times are estimates only and may vary due to courier delays or unforeseen circumstances.
• — Delivery charges (if applicable) will be displayed at checkout.
• — Risk of loss passes to the customer once the order is handed over to the courier.

5. Returns & Exchanges

• — We accept returns/exchanges within [X] days of delivery, provided items are unused, unwashed, and in original packaging.
• — Certain items such as innerwear, clearance/sale items, or customized orders may not be eligible for return.
• — Refunds (if applicable) will be processed via the original payment method.

6. Intellectual Property

• — All content on this website (logos, images, designs, text, graphics) is the property of Hoor Exclusive and may not be copied, reproduced, or distributed without permission.

7. User Accounts

• — If you create an account, you are responsible for maintaining confidentiality of your login details.
• — We are not liable for unauthorized use of your account.

8. Limitation of Liability

• — We are not responsible for indirect, incidental, or consequential damages arising from the use of our website or products.
• — Our total liability shall not exceed the total amount paid for your order.

9. Governing Law

• — These Terms & Conditions are governed by the laws of Pakistan/Punjab.
• — Any disputes shall be resolved in the courts of Pakistan.

10. Contact Us

For any questions regarding these Terms & Conditions, please contact us: